CapFlyte Support

CapFlyte helps founders assess their investment readiness, evaluate potential funding pathways, review pitch decks, and prepare for more informed investor conversations.

Welcome

Welcome to CapFlyte Support

Whether you’re getting started with CapFlyte or need help with an existing account, subscription, or pitch deck review, you’re in the right place. Browse the sections below, or reach out directly. We typically respond within twenty-four business hours.

Common Requests

How Can We Help?

Contact Support for assistance with any of the following:

◆ Creating or accessing your CapFlyte account

◆ Signing in or resetting your password

◆ Founder Pro subscriptions

◆ Extra Pitch Deck Review credits

◆ Uploading a pitch deck

◆ Generating or accessing a report

◆ Technical problems or error messages

◆ Account and data-deletion requests

Get in Touch

Contact Support

info@mogulchix.com

Please Include the Following Information

Your name
The email address associated with your CapFlyte account
A description of the issue
The type of device you are using
A screenshot of any error message, when available

For your security — do not send passwords, payment-card information, Apple Account passwords, or other sensitive login credentials.

Purchases & Subscriptions

CapFlyte subscriptions and in-app purchases are processed through Apple. You can manage or cancel your subscription through your Apple Account subscription settings. Mogul Chix does not directly process, store, or have access to your payment-card information.

For billing questions, refunds, or charges processed through Apple, you may also need to contact Apple Support directly.

Pitch Deck Reviews

Founder Pro includes one Pitch Deck Review per month. Additional Pitch Deck Review credits may be purchased separately.

A review credit is consumed only after a Pitch Deck Review report is successfully generated. Pitch decks must be uploaded in PDF format ONLY and must not exceed the maximum file size displayed inside the app.

Response Time

Support requests are generally answered within twenty-four business hours. More complex account, purchase, or technical issues may require additional investigation.

Educational Use Disclaimer

CapFlyte provides educational business-readiness information. Neither the CapFlyte app nor Mogul Chix® provides legal, tax, accounting, securities, investment, valuation, or financial advice and does not guarantee funding, investment, or investor interest. It is a tool to prepare founders for the capital investment process.